New Delhi, 15 February (H.S.): Advancing the Central Government's 'Ease of Living' initiative, the Department of Pension and Pensioners' Welfare (DoPPW) has embraced digital platforms to address pensioners' grievances and enhance awareness.

The department is now directly engaging with pensioners through YouTube, Facebook, and X to swiftly resolve their doubts.YouTube Video SeriesDoPPW has launched a series of short, informative videos on its official YouTube channel. These videos explain complex pension rules, procedures, and benefits in a remarkably simple and citizen-friendly manner.

The primary objective is to dispel confusion among pensioners and empower them with knowledge of their entitlements.

Through Facebook, the department regularly shares awareness content and updates. Pensioners and their families can directly pose questions and obtain information.X for Rapid DisseminationOn X, critical messages are swiftly propagated via inter-ministerial tagging, markedly enhancing the department's reach and visibility.

By adopting this multi-platform digital strategy, DoPPW aims to foster transparency and ensure prompt grievance redressal, guaranteeing that accurate information reaches every beneficiary in a timely manner. This government initiative will not only spare pensioners from repeated office visits but also enable them to resolve issues from the comfort of their homes.

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Hindusthan Samachar / Jun Sarkar