Farrukabad, 13 Sept (HS): Uttar Pradesh Tourism and Culture

Minister Jaiveer Singh, along with district-level officials, listened to public

issues at his residence in Sirsaganj on Sunday. He said that if the

complainant's complaint is not resolved, action will be taken against the

officials.

During the public hearing, Tourism Minister Jaiveer Singh

listened to the complaints of the complainants from the district and other

districts one by one and directed the concerned district level officers present

there to resolve the complaints in a quality and timely manner. Taking the

complaints of the complainants seriously, he got the complaints resolved in

some cases by talking to the concerned officers directly over the phone. He

also directed the concerned officers that after the process of quality

complaint resolution, the complainant should also be informed that his

complaint has been resolved.

During the public hearing, when most of the complaints were

related to land dispute, encroachment and liberation from occupation, the

Tourism Minister directed the District Magistrate, Sub-Divisional Magistrate

Sirsaganj and Police Circle Officer Sirsaganj and said that on the Police

Station Days to be organised on Saturdays, such land dispute cases should be

sent to the spot by forming a joint team of police and revenue and after

investigation, quality disposal should be done.

For this, he instructed all concerned officials to prepare

compliance reports detailing the quality disposal of the complaints received

and inform him of this. He said that the Uttar Pradesh government is serious

about public problems, so officials should ensure prompt and quality resolution

of public problems at the local level.

During the public hearing, most of the complaints received

were related to land, electricity, water, ration cards, electricity bills,

housing schemes, Aadhaar cards, encroachments, police matters, etc. During the

public hearing, he also clarified that if the complainant's complaint is not

resolved and he comes to us again, action will be taken against the concerned

officer.

Hindusthan Samachar / Abhishek Awasthi