Lucknow, 16 July (HS): Uttar Pradesh Urban Development and

Energy Minister A.K. Sharma heard the problems of people from various districts

at a public hearing held at his official residence in Lucknow on Thursday.

During the public hearing, public issues including electricity bill revisions,

new electricity connections, transformer installation, drinking water,

sewerage, sanitation, encroachment, and other public problems came to the fore.

Taking each case seriously, Minister Sharma directed the

concerned officials to ensure prompt, quality, and timely resolution of

complaints. He clearly stated that any form of negligence in resolving public

problems will not be tolerated and that every complaint should be resolved with

sensitivity and accountability.

To make the public hearing more effective, Minister Sharma

specifically instructed senior officials from the Energy Department to be

present today. Following his instructions, UPPCL Director (Commercial) Dhyan

Mathai and Director (Technical) G.D. Dwivedi attended the public hearing.

Minister Sharma gave strict instructions to both officials to review

electricity-related complaints on the spot and ensure quality and lasting

solutions.

Hindusthan Samachar / Abhishek Awasthi