GM/NCR interacted with passengers at Subedarganj station

Prayagraj, 22 Oct (HS): ‘Special Campaign 6.0’ is being

conducted across North Central Railway—encompassing all its divisions,

workshops, units, and offices—from October 2, 2026, to October 31, 2026. As

part of this initiative, and under the leadership of General Manager Naresh Pal

Singh, a ‘Rail Jan Samvad’ program was successfully organized at all important

stations of NCR. General Manager himself interacted with passengers at

Subedarganj station on Thursday. During this campaign, meaningful interactions

were held with passengers at the station, and their valuable suggestions and

feedback were gathered to further improve the services of North Central

Railway.

Feedback was primarily sought regarding cleanliness,

catering services, passenger amenities, and toilet facilities etc. On this

occasion, the General Manager visited the coaches of Train No. 20433 (Jammu

Mail) to engage with passengers, hear about their experiences, and listen to

their grievances. The General Manager noted that, as part of the ongoing

cleanliness drive across North Central Railway, suggestions are being

continuously collected from the public and passengers. During his inspection of

various coaches, he interacted with passengers, most of whom expressed

satisfaction with the railway's services. Significant improvements have been

made regarding cleanliness and security over the past few years.

He emphasized that the safety of lady passengers would be

given special priority, ensuring their complete security. While this specific

campaign spans one month, the focus on cleanliness and hygiene is an ongoing,

year-round process. The railway administration remains committed to this

objective, and the General Manager expressed confidence that with the

enthusiastic participation of all employees, Indian Railways will emerge even

cleaner.

In line with this, similar public interaction programs were

also organized at all major stations across North Central Railway. DRM

Prayagraj was present at Prayagraj Jn. station, while DRM Agra at Agra Cantt

and DRM Jhansi at Virangana Lakshmi Bai Jhansi Station and carried out the

Jansamvad Program. Senior officials engaged with passengers to discuss railway

amenities as well as cleanliness, and gathered their feedback.

Hindusthan Samachar / Abhishek Awasthi