Prayagraj, 13 Oct (HS): In alignment with the mandate to

enhance 'Ease of Working' and foster digital Swachhata under the Government of

India's ongoing 'Special Campaign for Disposal of Pending Matters', North

Central Railway (NCR) has taken a significant milestone initiative. Naresh Pal

Singh, General Manager, NCR, formally inaugurated 'SEWA' (Sanction of Employee

Welfare Applications), a web-based portal developed for the Employee Welfare

Fund, in the presence of senior officers and staff today.

The 'SEWA' portal directly translates the Special Campaign

mandate into action by relieving offices of the burden of physical paper files

and embedding clean, paperless workflows into daily operations. Through this

online portal, welfare claims move seamlessly from initial application to final

sanction entirely online, eliminating the physical movement of paper files from

desk to desk. This initiative not only reinforces environmental sustainability

and workplace cleanliness but also marks a transformative shift towards Ease of

Working for railway personnel.

In its initial phase, the portal covers three major schemes

of the Welfare Fund: spectacle reimbursement, alongside Technical Education and

Higher Education scholarships for employees' children. Employees can

conveniently log in using their mobile number and a One-Time Password (OTP),

upload their documents once, and track the real-time status of their

application desk by desk. To eliminate errors and reduce pendency, eligibility

is verified automatically against governing rules prior to submission. Ensuring

complete transparency and speed, each desk signs off on actions using a digital

signature token or OTP, after which approved cases are sanctioned collectively

on a single list while the system automatically generates bank payment

statements and pendency reports. The portal is available in both English and

Hindi.

The application was conceptualized, designed, and developed

by the IT Cell of North Central Railway under the guidance of Tarun Kumar

Shukla, CMIT/NCR, with key contributions from Ashish Kumar, Amit Kumar, and Anil

Kumar Patel.

Speaking on the occasion, General Manager Naresh Pal Singh

commended the IT Cell's initiative and highlighted that the 'SEWA' portal will

play a crucial role in disposing of pending matters swiftly and driving Ease of

Working under the Special Campaign. He noted that by doing away with physical

paper files, NCR is creating cleaner, more organized workplaces while ensuring transparent,

faster, and hassle-free welfare service delivery to its workforce. This

initiative marks another major step in NCR’s ongoing journey to digitalize all

establishment and personnel processes for enhanced service delivery, and the

portal will be rolled out across the entire railway network shortly.

Hindusthan Samachar / Abhishek Awasthi