Chennai, 22 August (H.S.) : The Chennai City Police's dedicated helplines for senior citizens have proven to be a game-changer, providing a much-needed support system for the elderly in the city. Since its inception, the helpline has received a significant number of calls, with many senior citizens reaching out for assistance with various issues.

The helpline, which operates 24/7, has been designed to cater to the specific needs of senior citizens, providing them with a platform to report cases of harassment, abuse, or exploitation. The police department has also ensured that the helpline is staffed by trained personnel who are equipped to handle sensitive issues and provide emotional support to the elderly.

Many senior citizens have expressed gratitude for the helpline, stating that it has provided them with a sense of security and reassurance. In several cases, the helpline has helped to resolve issues related to property disputes, financial scams, and physical abuse. The police department has also been working closely with NGOs and other organizations to provide additional support to senior citizens.

The helpline has also been instrumental in providing assistance during emergencies, such as medical crises or natural disasters. In one instance, the helpline helped an elderly woman who was stranded in her apartment during heavy rains, ensuring that she received timely assistance and support.

The success of the Chennai City Police's helpline has sparked interest from other cities, with many looking to replicate the model. The initiative has been praised for its innovative approach to addressing the needs of senior citizens and providing them with a platform to voice their concerns.

As the elderly population continues to grow, initiatives like the helpline are likely to play an increasingly important role in ensuring their safety and well-being. The Chennai City Police's efforts in this regard have set a commendable example, demonstrating the positive impact that dedicated support systems can have on the lives of senior citizens.

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Hindusthan Samachar / Dr. R. B. Chaudhary